A promocode can be entered during the checkout process:
Shipping Policy
Products are generally shipped next business day after receipt of the order, subject to availability of products at the time the order is received.
You may cancel an order through the order’s Order Information page when you sign in to your account, if you created an account, or by calling Customer Service at the number below. Orders may only be cancelled before or on the day you receive email notification confirming the order status. After that, you may not cancel your order.
Shipping charges may be up-dated periodically. The current shipping charges are calculated on the checkout and can be reviewed before completing the order.
Title and risk of loss and damage to the product(s) passes to you when the product(s) is picked up by the carrier from our warehouse. You will receive a shipment notification email at the time the products are picked up by the carrier. If there are any issues with the shipment, please contact us to resolve.
View our complete terms and conditions of sale or our FAQs below.
Online-Purchase FAQs
No, we currently only offer online purchase to addresses within Canada.
Yes, please contact our distribution team for more information.
Many of our products are available for purchase from your neighbourhood pharmacy but we do not have our own store.
London, Ontario Canada.
In order to cancel your order, please contact customer service.
We use established online-payment providers to facilitate payment (Stripe, PayPal). We do not store or retain payment details.
In order to change your order, please contact customer service.
There are a variety of shipping options and costs that are exposed as you go through the cart. The costs and options depend on where you are shipping to and can be viewed in the checkout process.
There are a variety of shipping options and costs that are exposed as you go through the cart. The costs and options depend on where you are shipping to and can be viewed in the checkout process.
Credit Card, ApplePay, GooglePay, Stripe.
Please contact customer service.
In order to change you order, please contact customer service as soon as possible. We typically ship same day, so we cannot guarantee that we can make the change.
Contact customer service.
Your payment method will be charged as soon as you complete all steps of the checkout.